Privacy Policy
Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
What Data We Collect
We collect different types of data to provide and improve our services, including:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical Data: including IP address, browser type, operating system, and browsing behavior collected automatically via cookies and server logs.
- Usage Data: information about your interactions with our website, such as pages visited, time spent, and links clicked.
How We Use Data
Your data is utilized for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve our website’s functionality, content, and user experience.
- To send you important notifications, updates, or relevant communications when you opt-in.
- To comply with legal obligations and protect our legal rights.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user preferences and improve site functionality. Types of cookies we use include:
- Essential Cookies: necessary for website operation and enabling basic features.
- Performance Cookies: collect anonymous information to help us analyze website traffic and performance.
- Functional Cookies: remember your preferences and settings to personalize your experience.
You may control or disable cookies through your browser settings; however, this may affect website usability.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. Please note that we do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
User Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- Right of Access: to request a copy of the data we hold about you.
- Right to Rectification: to correct inaccurate or incomplete information.
- Right to Erasure: to request deletion of your data when there is no legitimate reason to retain it.
- Right to Restrict Processing: to limit the use of your data under certain conditions.
- Right to Data Portability: to receive your data in a structured, commonly used format.
- Right to Object: to object to the processing of your data for direct marketing or legitimate interests.
To exercise any of these rights, please contact us using the information below. We will respond promptly and in accordance with applicable laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
- Email: [email protected]
- Phone: +49 151 7654 3210
- Address: Stiftstraße 2, Innenstadt, 60313 Frankfurt am Main, Germany
- Social (X): https://x.com/cityoffrankfurt
Thank you for trusting us with your data. We are committed to protecting your privacy and maintaining transparency about data use.
